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Manage your trade

You can view and manage all completed, open/pending, and cancelled/failed orders by navigating to your Transactions.

Here, you will find detailed information about your current and past orders, including:

  • order type
  • quantity of an ordered asset
  • the exchange rate at the time of sale
  • total transaction price
  • fees
  • order or transaction status

You can also view all your previous orders and account history if you download a transaction report.

View all orders or cancel an order​

App​

  1. Select Historytrade history app in the Dashboard.
  2. Switch between Marketplace (buy/sell) and Exchange at the top of the interface.
    3. Select BTC/NZD
  3. Select each filled order to view the order details, including price, trading amount and time.
    4. Order Details view in app
  4. Opening orders can be cancelled.
    5. Cancel open order in app

Status of transactions​

Transactions can have various statuses depending on whether you're dealing with Australian dollars, New Zealand dollars, or cryptocurrency.

When you go to Transactions history on our app or web platform, you’ll typically see one of the following statuses next to each transaction:

  • Pending: The transaction is queued and awaiting processing.
  • Processing: The transaction is still being processed and should reach its destination shortly.
  • Filled: The transaction was successfully completed.
  • Cancelled: There was an issue with the transaction processing or the wallet address/account number the funds were sent to. The funds should be returned to the original account.

💡Please note: The time it takes for a trade to be completed can vary based on several factors, such as the cryptocurrency involved and the transaction amount.

This article covers CoinByte's Instant Buy/Sell and Exchange orders. For fiat/crypto deposit & withdrawal instructions, please refer to: