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Learn More About Enhanced Due Diligence (EDD)

CoinByte may occasionally ask you to complete Enhanced Due Diligence (EDD) to help protect your funds and comply with AML/CTF and sanctions regulations. EDD helps us understand your Source of Funds (SOF) and Source of Wealth (SOW) and prevents account misuse.

EDD is not a penalty. It is a standard compliance check used across regulated crypto and financial platforms to keep users and the platform safe.

Why we may ask for EDD​

  • Regulatory compliance — We must meet AML/CTF and sanctions requirements.
  • Account & platform security — Detect and prevent fraud, money laundering, and sanctions evasion.
  • Transparency of funds — Verify the legitimacy and origin of funds to reduce limitations or delays.

When EDD might be required (examples)​

  • Unusual activity: rapid volume growth, frequent deposits/withdrawals, or behavior that deviates from history.
  • Nature of funds: salary, business income, investment returns, sale of assets, inheritance/gifts/grants, external/unhosted wallet, transfers from other exchanges, crypto mining, gambling winnings, loans/credit, government benefits, legal settlements.
  • On-/off-chain risk signals: flagged addresses, mixers/bridges, or third-party compliance/banking feedback.
  • Compliance & sanctions: high-risk jurisdictions, PEP screening, sanctions or adverse media.
  • Profile changes/reviews: material updates to personal details, devices, or withdrawal purposes.

This list is not exhaustive. If we need more information, you will see an in-app prompt guiding you to submit documents.

What documents are typically requested​

We’ll ask for supporting documents based on the source category you select.

  • Salary: recent payslips, bank statement showing salary deposits, employment/HR letter.
  • Business ownership: company bank statements, tax documents, accountant letter, distribution records, invoices + payment proofs.
  • Investment returns: broker/fund statements, dividend/distribution records, related bank deposits.
  • Sale of assets (non-digital): sale/settlement documents, title/transfer records, bank receipt of proceeds.
  • Inheritance/grant/gift: will/probate/grant letter, executor/solicitor letter, bank receipt.
  • Other exchanges / external wallet: account statements or CSV/XLSX exports, on-chain TxIDs & addresses, ownership proof.
  • Crypto mining: mining payouts, equipment/hosting invoices, related deposits.
  • Gambling winnings: licensed operator payout statement, bank receipt, license proof if requested.
  • Loan or credit: loan agreement, disbursement proof, repayment schedule.
  • Government benefits: award/approval letter, payment statement, bank receipt.
  • Legal settlements: settlement agreement/court order, law firm letter, bank receipt.

Documents should be clear and legible and show your name, dates, amounts, and traceable references. Accepted formats are shown in-app (e.g., JPG/PNG/MP4/CSV/XLSX).

How to submit your EDD documents​

  1. From the in-app banner or prompt, tap Submit.
  2. Select your Source of Funds category.
  3. Choose a document type and upload the file(s).
  4. Review and Submit. You will see a status page (We’re on it).

What happens next​

  • Your case moves under review. If more information is needed, you’ll see clear issues and a Resubmit button.
  • Once approved, related feature restrictions (e.g., trading/deposits/withdrawals) will be lifted.
  • Your information is protected by encryption, least-privilege access, and audit logging in line with our Privacy Policy.

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