Direct Deposit/OSKO
How to Deposit Funds via Bank Transfer/OSKO
1. Find Your CoinByte Bank Transfer Details
App
- Select Deposit in the Dashboard.
- Select Fiat Deposit, then choose AUD or NZD.
- Copy the deposit information provided.
Web
- Select Asset in the header.
- Select Deposit from the left-hand menu.
- Choose the currency you wish to deposit at the top of the page.
- Select Bank Transfer and copy the deposit information provided.
2. Initiate a New Deposit from Your Bank
- Log in to your online banking and create a new bank transfer.
- Enter the CoinByte bank details obtained from the deposit screen.
- You may enter any information in the reference field for your records. The deposit will still be processed successfully without a reference.
- Enter the amount you wish to transfer and complete the transaction.
Processing Times for Bank Transfers
- Osko-enabled banks: Typically within a minute.
- Non-Osko banks: May take 2-3 business days.
Deposit Delays
- First-time deposits: May take up to 24 business hours due to bank security protocols.
- CBA/Bankwest Policy: Commonwealth Bank (CBA) and Bankwest impose a 24-hour holding period for all crypto exchange deposits, regardless of your deposit history. This is a standard banking security measure.
If Your Deposit Is Delayed
- Check the status of the deposit in your online banking. If it shows as 'Pending', it is still with your bank.
- Contact your bank to inquire about the delay.
- Note that banking business hours apply. For example, deposits made on a Friday or over the weekend may arrive by the following Monday.
- If you still cannot determine why your deposit hasn't reached your CoinByte account, please contact us via live chat.
Deposit Limits
Minimum deposit amount: $10 AUD or $10 NZD.
Daily Deposit Limit: $50k AUD or $50k NZD each day.
Fees for Bank Transfer Deposits
CoinByte does not charge any fees for deposits. However, your financial institution may impose a fee.
- Free
Verification
We may request additional verification if we detect suspicious deposits in your account.
Viewing Deposit/Withdrawal History
To learn how to review your deposit or withdrawal history, please refer to Transaction-history.