Contact Support
Learn how to get help from our support team.
Support Options
Email Support
Send an email to [email protected] with:
- Subject line describing the issue
- Detailed description of the problem
- Steps to reproduce
- Screenshots if applicable
- Error messages if any
Live Chat
Available Monday to Friday, 9 AM to 5 PM EST:
- Click the chat icon
- Describe your issue
- Wait for agent response
- Follow instructions
Phone Support
Call us at +1 (555) 123-4567:
- Available 24/7 for critical issues
- Have your account information ready
- Be prepared to describe the problem
Before Contacting Support
- Check our documentation
- Search for similar issues
- Try basic troubleshooting
- Gather relevant information
Response Times
- Critical issues: < 1 hour
- High priority: < 4 hours
- Normal priority: < 24 hours
- Low priority: < 72 hours
Need More Help?
Visit our help center for additional resources